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Notice on how to submit a written consumer complaint

In accordance with Art. 10 para. 3 of the Consumer Protection Act (Official Gazette 41/14), we would like to inform consumers that they may file a complaint expressing their dissatisfaction with the service provided in writing, by post to:

Siniša Milutinović, owner of “MEDULIN EXCURSIONS” Medulin 52203, Munida 28 or e-mail address: info@medulin-excursions.com

We will respond to the written complaint of the consumer in writing no later than 15 days from the date of receipt of the complaint, so please provide us in your complaint your contact address for delivery of the response.

Branch manager - Siniša Milutinović

 

Obavijest o načinu podnošenja pismene žalbe potrošača

Sukladno čl. 10. st. 3. Zakona o zaštiti potrošača (Narodne novine 41/14), želimo obavijestiti potrošače da mogu podnijeti žalbu u kojoj će izraziti svoje nezadovoljstvo pruženom uslugom, poštom, na adresu:

Siniša Milutinović, vlasnik “MEDULIN EXCURSIONS” Medulin 52203, Munida 28 ili e-mail adresa: info@medulin-excursions.com

Na pisanu žalbu potrošača odgovorit ćemo u pisanom obliku najkasnije u roku od 15 dana od dana primitka reklamacije, zato nam u svojoj žalbi navedite svoju kontakt adresu za dostavu odgovora.

Voditelj poslovnice - Siniša Milutinović